Why is Employee Safety & Total Well-being Important?
Our dedicated team is essential to delivering quality care. Prioritising safety and well-being fosters a culture of ownership, empowering employees to thrive. We’ve uncovered several key themes on what employees want and categorised them under 3 pillars:
Culture
A caring culture ensures employees feel safe and have their health and well-being looked after.
Workplace
Good communication at the workplace keeps everyone in the loop, and everyone wants to feel valued and heard.
Support
Support for mental health and other concerns being emphasised helps employees feel cared for when dealing with work stressors.
Goal
Our goal is to provide our employees with a caring and safe work environment so they feel empowered and, consequently, bring more energy, passion and professionalism to their work. Maintaining a safe work environment also supports the consistent delivery of quality healthcare services to our patients.
Key Targets
- To have zero workplace fatalities across the Group.
- Reduce lost time injuries across the Group.
2023 Progress
- Zero workplace fatalities.
- Lost time incident rate of 13.4.
Did You Know?
36%*
is the percentage that our people ranked mental well-being among the 5 types of well-beings to support, making it the highest ranked and a top priority.
We aim to maintain a caring and safe work environment, empowering employees to bring energy, passion, and professionalism to their work, ensuring consistent delivery of quality healthcare services to our patients.
*IHH Healthcare Employee Engagement Survey results
What We’re Doing
We model and define well-being based on the World Health Organization Well-Being Index. This enables us to take a thoughtful, holistic and strategic approach to employee safety and total well-being.
- Hospitals governed by Occupational Safety and Health (OSH) Management System.
- Regular hazard identification and risk assessment exercises.
- Compulsory safety training for all employees on various topics.
- Regular workshops on mindfulness and stress management.
- Enhanced our employees’ access to professional counselling and support.
- Upskilling our managers and leaders on psychological safety.
