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Home Our Company What We Do

What We Do

Driven by our aspiration to Care. For Good., IHH Healthcare builds a culture of trust and excellence to deliver long-term value for patients, shareholders, partners, employees and communities wherever we operate.

Our Core Healthcare Services

IHH Healthcare, through its portfolio of trusted brands, are focused on four main categories of healthcare: primary care; secondary and tertiary care; quaternary care; and complementary ancillary services. Through programmes of continuous improvement, investment in digital healthcare technology and our culture of innovation, we are transforming healthcare on the global stage.

Embodying Care at Every Touchpoint

Primary Care

Every day, across 10 countries, IHH facilities provide thousands of patients with check-ups, vaccinations and outpatient treatment. We also deliver preventative care and patient education to help improve life in all the communities we serve.

Seven Prestigious and Trusted Hospital Brands

Secondary and Tertiary Care

The secondary care facilities in the IHH network meet a range of needs from medical emergencies and acute treatment to specialist consultation, diagnostics and lab services. From there, we are able to escalate into tertiary areas via specialist consultative care, advanced treatment, complex surgery and inpatient care and recovery.
Global Scale and Influence

Quaternary Care

IHH is touching lives in Asia and beyond by carrying out the most advanced and complex medical procedures including organ transplants, neurosurgery, cardiac surgery and reconstructive plastic surgery. Our highly trained, experienced surgeons utilise the latest innovations in medical science and technology, supported by best-in-class intensive care units and patient recovery facilities.
Deep Operating Capabilities

Complementary Ancillary Services

For patients requiring ongoing treatment, IHH provides a full suite of complementary ancillary services including comprehensive diagnostics, laboratory testing, radiology, physiotherapy, integrated rehabilitation care and advanced molecular diagnostics.

Using Our Assets to Provide Care. For Good.

The most visible assets IHH holds are our multi-speciality hospitals, medical clinics, laboratories and other ancillary facilities that form our integrated healthcare network. Equipped with the latest medical equipment and digital healthcare technology, these facilities enable us to provide the highest quality of care to our patients across the geographies we operate in.

At the core of our business and success are teams of highly skilled healthcare professionals whose compassionate, empathetic approach connects with patients, creating foundations for our organisation to grow and thrive. We strive to develop and retain the best doctors, nurses, clinicians and allied healthcare talent through competitive remuneration, training and career progression opportunities.

Our solid financial profile, access to capital, prudent managerial approach and strong revenue streams enable us to invest for growth and drive the global healthcare sector forwards by playing an active role in the development of new healthcare technologies. Our healthcare brands comprising Acibadem, Mount Elizabeth, Gleneagles, Fortis, Prince Court, Pantai, Parkway have a reputation for clinical excellence, quality service and patient care across Asia, Central and Eastern Europe.

All of this equity is underpinned by a clinical governance framework via which our leadership team has direct oversight of processes to ensure that patients receive the best possible care. Wherever we operate, IHH builds long-term, trusting relationships with patients, employees, partners, government bodies and communities.

See Our Brands

How We Deliver Value

IHH exists to make a difference in patients’ lives every day by delivering outstanding healthcare aligned with our aspiration to Care. For Good. With this clear purpose guiding our business, we’re able to build long-term value in a variety of ways for:

Patients

Patients

Our patients benefit from the excellent care and high-quality service we provide. By leveraging our unique scale and reach, we are able to deliver healthcare more efficiently, drive value for money and provide digital healthcare solutions that empower patients to manage their own healthcare journey

Transforming Care
People

People

We strive to give our people a diverse, inclusive, equitable working environment, supporting their total well-being and mental health needs. As one of the world’s biggest healthcare companies, IHH offers employees sector-leading training and development programmes, excellent career opportunities, the chance to work overseas and experience different cultures, and competitive benefits and remuneration.

Career Opportunities
Partners

Partners

Mutually beneficial partnerships are an important way in which IHH delivers value. From national healthcare bodies through to digital healthcare start-ups and on to individual doctors and specialists, IHH builds long-term relationships based on collaboration, honesty and respect. We ensure our supply chains are ethical and that our suppliers meet the sustainability objectives of our business.
Innovation Investments and Partnerships
Shareholders

Shareholders

We deliver value to shareholders through growth based on the purpose of our business, its ability to generate profit, and our leadership team’s stewardship of the company via IHH’s strong corporate and clinical governance framework.

Investors
Communities

Communities

Wherever IHH operates, we aim to make a difference in people’s lives – for our patients, their families and the communities they live in. By providing world-class healthcare and employment we are improving the quality of life in our communities, but our commitment goes further, to include disease prevention and healthcare education for healthier populations.

Care for Public