Advances in Medical Capabilities
Malaysia
Pantai
- In Kuala Lumpur, we performed our
first Transcatheter Pulmonary Valve
Implantation (TPVI), a minimally invasive
alternative to open-heart surgery for
patients with congenital heart disease.
The procedure restored vitality to a
25-year-old patient who had been
experiencing worsening fatigue from
a leaking pulmonary valve.
Why This Matters
TPVI broadens treatment options for adult congenital heart disease patients by minimising the need for open-heart surgery and procedural risk. This highlights Pantai KL’s growing expertise in advanced structural heart interventions.
Prince Court
- We were the first hospital in Malaysia to successfully perform the Endoscopic Sleeve Gastroplasty (ESG), a minimally invasive, non-surgical obesity treatment that allows for quicker recovery and minimal discomfort. The procedure was led by a multidisciplinary team including Datuk Dr Ryan Ponnudurai, Dr Mandeep Singh Awtar Singh, Dato’ Dr Tikfu Gee and Dr Lim Shu Yu.
Singapore
IHH Singapore
- An 11-year-old patient with a highly rare
GNAO1 mutation found new hope after
years of involuntary movements and
developmental challenges that were
initially mistaken for cerebral palsy.
Dr Nicolas Kon, a neurosurgeon at
Mount Elizabeth Hospital and Dr Tong
Hong Yeo, a paediatric neurologist at
Parkway East Hospital led a care team to
perform a deep brain stimulation surgery.
The life-changing procedure has improved
his condition by 90%, allowing the patient
to return to school.
- Neurosurgeons at Gleneagles Hospital,
Parel, Mumbai helped a 56-year-old
patient reclaim his life after suffering
from relentless electric shock-like
facial pain for over 10 years. High-dose
medications and even a tooth extraction
failed to relieve the patient’s suffering,
until an MRI at Gleneagles revealed
the root cause: a blood vessel was
pressing on the trigeminal nerve inside
the brain. A successful Microvascular
Decompression (MVD) surgery provided
immediate relief and the patient was
discharged within a week.
India
Fortis
- At Fortis Hospital Manesar, a
multidisciplinary team performed
a scarless total endoscopic cardiac
surgery on a 16-year-old patient who
was born with a hole in his heart.
The procedure, led by Dr Mahesh
Wadhwani and Dr Shyamever Singh
Khangarot, was done with only four tiny
incisions under the armpit, allowing the
patient to recover speedily with no pain,
restrictions or visible scar.
- At S L Raheja Hospital in Mumbai,
we successfully completed our first
bone marrow transplant at the Centre
of Excellence for Haemato-Oncology.
The 61-year-old patient who was
diagnosed with multiple myeloma
recovered swiftly thanks to the care
team led by Dr Abhay Bhave, Dr Shreya
Agrawal, and Dr Shrinath Kshirsagar.
Gleneagles
- We made medical history by successfully
performing three highly complex lung
transplants in 15 days across Hyderabad,
Chennai and Bangalore. The patients
involved suffered severe conditions
such as post-tuberculosis lung destruction
and post-liver transplant respiratory
distress. Our team traversed over 600km
to ensure timely coordination and swift
transport of donor organs.
Brunei
Gleneagles JPMC
- Gleneagles JPMC was one of the first
hospitals in Asia to launch the Philips Azurion
7 B12/12 integrated biplane imaging system.
This cutting-edge technology enhances
the precision and safety of complex
cardiovascular procedures by providing
high-definition dual-angle imaging, seamless
workflow integration, and reduced radiation
exposure. Overall, this system supports
faster, minimally invasive interventions and
reinforces our commitment to innovation,
clinical excellence, and improved patient
outcomes in cardiac care.
Türkiye
Acibadem
- After years of debilitating pain following
a hip replacement, a 57-year-old patient
found relief at Acibadem Ataşehir Hospital.
Professor Burak Akan and the orthopaedic
team identified a failed prosthesis
and significant Type 3 bone defect
as the key sources of pain, and performed
a precision revision surgery using
advanced trabecular metal technology.
The patient regained her ability to walk
on the day of her surgery, a testament to
Acibadem’s exceptional clinical standards.
Malaysia
IHH Malaysia
- We renewed our agreement with the
Ministry of Health to continue providing fully
sponsored radiotherapy and radiosurgery
for cancer patients in need of assistance,
helping them to ease their financial burden.
Since 2022, 1,000 patients have received
treatment through this collaboration, and the
renewed agreement will extend access to
a further 500 patients from public hospitals,
allowing them to receive advanced care
using technologies such as Gamma Knife
and LINAC. This continued partnership
reflects a shared commitment between us
and the Ministry of Health to improve access
to quality of care through practical and
sustained public-private collaboration.
Premier Integrated Labs
- To bring quality healthcare closer to patients,
PIL launched its advanced diagnostic
services at CMH Specialist Hospital in
Seremban, Negeri Sembilan. This partnership
supports rapid turnaround of test results,
empowering clinicians to make prompt,
informed decisions and enhance patient care.
Singapore
Parkway
- Our newly renovated Parkway Shenton Family
Medicine Clinic (formerly Ang Mo Kio FMC),
now features elderly-friendly amenities, larger
waiting areas and enhanced services. This
clinic currently manages c.6,700 chronic
patients, the majority of whom are aged 65
years and above and present with multiple
comorbidities, reflecting a high level of clinical
complexity. In 2025, the clinic was designated
as Parkway Shenton’s second vaccination
centre, serving residents in northern
Singapore. The clinic also introduced the
BIXEPS machine to support the improvement
of muscle strength and balance among elderly
patients, promoting active ageing in alignment
with the Healthier SG strategy. In addition, this
clinic has extended its expertise beyond its
own clinic through nurse-led teleconsultation
services, providing chronic disease
counselling support to other GP clinics
in Shenton Medical Group. This scalable
model enhances care consistency across the
network while optimising clinical resources.
Greater China
Parkway
- The newly renovated Jin Qiao Medical and
Dental Centre at Parkway Shanghai now
offers an even wider range of healthcare
services, including a new Women’s
Wellness Centre to provide comprehensive
women’s health services and maternity
care. The modern and spacious clinic
is led by a team of multidisciplinary and
multinational medical professionals,
and features seamless, efficient care
to enhance the patient experience.
- The newly opened Parkway MediCentre
Xintiandi in November 2025 encompasses
more than 20 clinical specialities and
provides one-stop high-quality healthcare
services covering prevention, diagnosis,
day surgery, and rehabilitation.
Gleneagles
- In March 2025, we were the first private
hospital in Asia to offer Histotripsy
treatment, the transformative and noninvasive technology that uses high-intensity
ultrasound waves to destroy tumours for
liver cancer patients. Histotripsy treatment
typically involves minimal pain and results
in fewer side effects and complications. Its
non-invasive feature allows shorter hospital
stay and much quicker recovery. Subject
to patients’ individual conditions, in general,
patients can be discharged on the next day
after the treatment.
- We opened Gleneagles MediCentre,
our first ambulatory care centre in Hong
Kong, bringing quality care closer to the
community. The MediCentre offers a wide
range of ambulatory care including oncology
outpatient consultation and chemotherapy,
endoscopy, minor surgeries, plastic surgery,
and medical aesthetics. At its opening,
the centre partnered with the Hong Kong
Society of Digestive Oncology to offer 1,000
free faecal occult blood tests to support
early detection of colorectal cancer.
Why This Matters
By integrating technology and a humancentred approach, we establish a new benchmark for the future of healthcare in Hong Kong.
India
Gleneagles
- In Chennai, we launched Home Care Services
to provide high-quality, non-emergency
medical care to patients in the comfort of
their homes. These home care services
are a one-stop shop for patients and aim to
improve their quality of life. Services include
lab and radiological tests, physiotherapy,
medical consultations, post-surgical care,
chronic disease management and more.
Türkiye
Acibadem
- Acibadem Diabetes Dashboard system
positions us at the forefront of medical
informatics by aligning our internal data with
both national and international benchmarks.
Our Real-Time Diabetes Dashboard
provides an integrated system for seamless
tracking of diabetes and complication
data with granular visibility at both hospital
and physician levels. By ensuring data
integrity through the electronic capture of
high-fidelity Real-World Evidence (RWE),
we maintain clinical standards aligned
with international protocols and provide a
scientific edge for clinical research. This
infrastructure allows us to monitor key
performance indicators such as HbA1c
control rates, physician adherence to
protocols, and strategic benchmarking
against global standards.
Brunei
Gleneagles JPMC
- In collaboration with the Ministry of Health,
we have successfully established a Direct
STEMI Referral Pathway to enhance
emergency response and improve access
to timely life-saving treatment for patients
experiencing ST-Elevation Myocardial
Infarction (STEMI). The pathway enables
direct transfers from Ministry facilities
to Gleneagles JPMC for urgent primary
percutaneous coronary intervention (PPCI).
Since implementation, the average time
from first medical contact to PPCI was
significantly reduced, strengthening clinical
outcomes through faster intervention.
The initiative contributed to sustained
improvements in AMI mortality rates,
reducing to 5.4 in 2025, well below the
national target of 12.6.
Malaysia
Premier Integrated Labs
- We introduced Malaysia’s first
AI-assisted, fully automated haematology
system in private practice, marking a
significant step forward in diagnostic
excellence. The system improves
laboratory efficiency, accuracy and
turnaround times, equipping clinicians
with deeper insights to support better
patient outcomes.
Why This Matters
- This milestone reflects our commitment to strengthening diagnostic capabilities through meaningful, patient-centric innovation
- We became the first laboratory in
Malaysia to offer metabolomic testing
powered by nuclear magnetic resonance
(NMR) spectroscopy, analysing more
than 250 biomarkers from a single blood
sample. This advancement enables
earlier detection of cardiovascular
disease, inflammation, liver disorders
and diabetes, thus raising the standard
for precision diagnostics and preventive
care in the region.
Greater China
Gleneagles
- Gleneagles Hospital Hong Kong
has partnered with biotech startup
GUTolution to provide personalised
gut health interventions through advanced
AI-driven microbiome testing. This strategic
collaboration allows us to co-develop
wellness and preventive care programmes
with meaningful impact on patient health.
- Our newly launched AI Lab at Gleneagles
Hospital Hong Kong is accelerating the
translation of research into real-world care
and delivering measuring improvements
in patient outcomes. In collaboration
with various institutes of higher learning
and health-tech startups, we will explore
solutions including AI-powered smart
clinic systems, digital triaging, diagnostic
innovations, remote monitoring and more.
- Our newly opened Gleneagles MediCentre
is among the first private ambulatory care
centres in Hong Kong to introduce AI
and AR to deliver efficient and seamless
healthcare experiences. Solutions like
AR wayfinding and generative AI-driven
voice-to-text clinical documentation allow
clinicians and staff to focus on enhancing
care and patient communication.
- Gleneagles became Hong Kong’s first
healthcare network to offer personalised
longevity service leveraging the AIpowered Omni-Health platform Longevity.
Omics, developed by Quantum Life, which
analyses genomic, epigenetic and clinical
health data.
India
Fortis
- S.L. Raheja Hospital has launched an
AI-enabled Digital PET CT scan and 3 Tesla
Magnetic Resonance Imaging (3T-MRI)
services. This is the second digital PET
CT scan facility of its kind in Mumbai.
These new deployments mark a big
stride towards providing precision-driven
diagnostics and world-class imaging
capabilities in Mumbai.
Operational Highlights and Industry Collaborations
Group
- IHH’s inaugural Transformation Retreat
brought together leaders from all markets
to explore healthcare trends, understand
stakeholder perspectives and align on our
shared transformation vision. Over two
days, we held vibrant discussions which
highlighted the value of collaboration and
innovation, reinforcing the importance
of long-term transformation to advance
our aspiration to Care. For Good.
- The Transformation Challenge 2025
saw IHH employees turn innovative
ideas into reality, with five winning teams
receiving S$10,000 each to pilot their
projects. These initiatives, ranging from
AI-powered patient risk prediction to smart
scheduling and digital tools for operational
efficiency, demonstrated how ideas for
data-driven improvements can enhance
care, streamline operations and drive
meaningful impact across the organisation.
Malaysia
- We are partnering with Virtusa, a global
leader in digital engineering and IT
services to modernise our platforms
across Singapore, Malaysia, India and
other key markets. This multi-year
transformation journey impacting clinical
workflows, hospital management, billing,
compliance and other processes, will
bring about smarter, more seamless care
for our patients.
- Our newly launched IHH Operational
Command Centre serves as the digital
heart of IHH in Malaysia. The powerful
AI-driven platform provides a bird’s eye
view on our operations across all hospitals,
while also providing real-time insights
for A&E, bed management, admissions
and discharge, allowing us to optimise
resources and patient care.
Celebrating Clinical Milestones
IHH is at the forefront of clinical excellence and compassionate patient care. Combining deep medical expertise with cutting-edge treatments, the organisation is elevating healthcare standards and enhancing lives worldwide. IHH's steadfast commitment to excellence underpins its mission to deliver impactful care that makes a meaningful difference in the lives of the communities it serves.
Gleneagles Hong Kong Partners with Emerging Viral Diagnostics and Mannings to Expand Community Healthcare
Gleneagles Hong Kong has joined forces with Emerging Viral Diagnostics (EVDL) and Mannings to create an innovative community healthcare ecosystem, combining advanced diagnostics, healthcare expertise, and accessible community channels.
Gleneagles Hospital, Mumbai Successfully Treats India’s Youngest POEM Patient
Our team helped an underweight 14-month-old child with a rare swallowing disorder restore the ability to eat and gain weight normally through the minimally invasive procedure.
Advancing Cross-border Healthcare Innovation in the Greater Bay Area
Gleneagles Hong Kong was honoured to participate in a recent forum hosted by the Greater Bay Area Medical Professional Development Association, bringing together leaders from across the healthcare ecosystem to discuss how the region can advance development amid a shifting healthcare and economic landscape.
Proudly the First: IHH Healthcare Singapore Achieves Full National Electronic Health Record Participation
IHH is proud to be the first private healthcare group in Singapore with all four hospitals fully contributing to the National Electronic Health Record (NEHR), reflecting our steadfast commitment to advancing continuity of care and building a more connected, patient-centred healthcare ecosystem.
Championing Mental Health: Care That Empowers, Where It Matters
"Care That Empowers, Where It Matters" is at the heart of IHH Healthcare's Mental Health Week from 11 to 17 October 2025 to foster a supportive workplace.
Premier Integrated Labs Transforms Operations with Cutting-edge Haematology System
On 16 October, Premier Integrated Labs redefined laboratory excellence with Malaysia’s first AI-assisted, fully automated haematology system in private practice, shaping the future of diagnostic innovation.
