Quality, Leadership and Innovation in Healthcare
What our patients want and need is at the heart of our drive to transform care wherever we operate. The continuous improvement approach taken across IHH Healthcare is people-centric, listening to patients and our employees with a view to delivering better quality care and service at every touchpoint throughout the patient journey.
Innovation and technology already play key roles in healthcare and will continue to do so. We have instilled a culture of innovation at every level across our network, encouraging new ideas and fresh approaches – manifest in everything from how AI is used for more accurate billing estimates and diagnosis through to our MyHealth360 mobile app and on improving stroke operation processes to reduce neurological damage and improve recovery.
IHH leads the way in technology-driven healthcare by investing in and partnering with leading edge digital health start-ups, adding value to this ecosystem, helping develop new technology and benefiting from the outcomes. In diagnostics, treatment, recovery and patient experience, our application of new technology is a game changer, leading to the highest possible quality of care for our patients.
Advancing Clinical Excellence
In areas such as transplant care, advanced treatments and the deployment of new technology to improve the patient experience, IHH leads the way. From little changes in everyday routines through to investment in the latest cutting-edge medical equipment, we take the steps needed to improve outcomes for our patients.
The Care We Offer
Across our geographies and brands, the IHH network delivers four main types of patient care: primary; secondary and tertiary; quaternary; and ancillary. In each of these areas, at hospitals, clinics, diagnostics laboratories as well as imaging and rehabilitation centres across Asia and Europe, we strive to continually improve how we do things, the individual patient care we provide and the quality of service our patients enjoy.
Innovate. For Good.
Leadership in healthcare technology is central to IHH’s drive to transform the sector around the world. Not only are we investing in and partnering with fast-growing digital healthcare start-ups, we are also applying the technology they develop across our organisation to benefit patients now and into the future.
Strategic Priorities for Growth
Our sound business strategy has made us one of the world's most trusted healthcare services network. It has enabled us to maintain clinical excellence and stay resilient in an ever-evolving landscape.
