Putting Patients First
We always begin by carefully listening to our patients to understand what they want and need, building trust and giving them peace of mind knowing they will receive better, faster, more accessible healthcare with IHH Healthcare.
To deliver that, we have continuous improvement programmes in place across IHH. Through ongoing training, learning and knowledge sharing for our teams, we ensure that across our facilities, we adopt best practices in clinical care, patient services and healthcare operations.
Alongside our internal programmes, we meet all relevant national healthcare standards, and measure our performance against international benchmarks and accreditation standards set by organisations including Joint Commission International (JCI), Centers for Disease Control and Prevention (CDC) and Organisation for Economic Co-operation and Development.
In every interaction with IHH, patients can expect consistent, transparent communication; world-class service; and high-quality personalised care delivered by compassionate, professional staff.
Our Holistic Approach to Healthcare
As one of the world’s largest healthcare networks, IHH offers our patients a full spectrum of integrated healthcare services around our portfolio of trusted healthcare brands. Our excellent reputation over time is underscored by these competitive advantages.
