Sometimes, simple things like redesigning a form and training our nurses how to use it properly can achieve wonders. A team at Gleneagles Hospital Kuala Lumpur did just that and successfully reduced the number of unplanned patient transfers to ICU and HDU by more than 80 percent. For that, they won the Malaysia Operations’ annual Quality Improvement competition out of a bumper crop of 37 entries this year.
The Quality Improvement competition is an annual competition aimed at improving patient satisfaction and operational efficiency.
Each project is rated based on clarity of objective, content, analysis using appropriate quality tools, project outcomes and sustainability. This year, the competition drew 37 project submissions from Nursing, Pharmacy, Operations, Rehab, Lab and Front Office, which was more than double from last year.
Ten teams were shortlisted to present their projects before more than 200 management and staff in a virtual meeting, where a winner was determined.
Congratulations to our winners and let’s keep the quality fire burning.
Related Stories
Pantai Hospital Melaka Launches Malaysia's First Smart Fridge Hub for Oncology Medicines
Pantai Hospital Melaka, part of IHH Healthcare, has become the first hospital in Malaysia to launch a Smart Fridge micro-inventory hub for selected oncology medicines, marking a significant step forward in improving access to cancer treatment.
IHH Healthcare Marks Three Years of Partnership With Singapore Sea Regatta
Gleneagles Hospital Hong Kong Launches TeleCare SmartHub with SmarTone
IHH Healthcare Singapore and AIA Singapore Partner to Advance Value-based Care
IHH Singapore Advances the Conversation on Healthspan and Longevity
