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Patient Experience

We are continually innovating to ensure we deliver the best service and experience our patients deserve.

LizWorld

LizWorld empowers hospital patients and streamlines hospital operations through a comprehensive digital platform featuring interactive entertainment, AR-guided exploration, AI-powered search, digital wayfinding across 5 campus locations and digitized service requests. Available exclusively at Mount Elizabeth Hospital, LizWorld aims to elevate patient experience to a new level where patients can receive care, comfort and convenience in a seamless fashion.

Effortless Navigation with LizFinder

LizFinder is a user-friendly web application designed to simplify navigation for patients and visitors at Mount Elizabeth Orchard Campus. Explore interactive maps, locate departments and amenities with the comprehensive directory, and get turn-by-turn directions to ensure a smooth and stress-free experience.

MyHealth360

MyHealth360 allows our users to take control of their healthcare journeys. With this app, users can quickly and conveniently access their medical records, locate clinics, teleconsult, book appointments and manage payments, at the touch of their fingertips. The app also offers personalised health and wellness content to support their individual needs and goals.

AI Bill Estimator

Our hospitals have been using Artificial Intelligence (AI) to dynamically generate personalised hospital bills based on individual medical conditions and treatment plans with up to 87% accuracy, providing greater transparency and empowering patients to make informed decisions with their treatment with less financial stress.

Patient Experience

LizWorld

Effortless Navigation with LizFinder

MyHealth360

AI Bill Estimator

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