Rachel Yew is the Chief Executive Officer of Gleneagles Hospital Kuala Lumpur.

She has over 20 years’ experience in healthcare operations and finance. She joined IHH Healthcare Malaysia in 2011 as the Senior Manager of Special Projects at the Malaysia Corporate Office. In 2013, she transitioned to the role of Senior Operations Manager, Centre of Excellence at Pantai Hospital Kuala Lumpur and was promoted to Chief Operating Officer that same year. As Chief Operating Officer, she was actively involved in the redevelopment of the hospital’s new 12-storey hospital and ensured the successful completion of the project. This led to her promotion to Chief Executive Officer of Pantai Hospital Cheras in 2014. She assumed the additional role of Chief Executive Officer of Pantai Hospital Klang in 2021.

As Chief Executive Officer, she brought patient-centric improvements to both Pantai Hospital Cheras and Pantai Hospital Klang – expanding services with new offerings such as the Health Screening Unit, Dialysis Unit, Cath lab, Special Care Unit, Isolation Room, and Daycare Unit, to cater to diverse patient needs. She also ensured business growth and sustainability through the strategic recruitment of consultants. As a result, Rachel was promoted to Chief Executive Officer of Gleneagles Hospital Kuala Lumpur in 2024.

In addition to hospital management duties, Rachel is an active member of the Malaysian Society for Quality in Health (MSQH). From 2017 to 2022, she served as the first secretary of the MSQH Committee for three terms.