Erica Lam is the Regional Chief Executive Officer (Central) of IHH Healthcare Malaysia. She oversees the strategic and operational management of multiple IHH Healthcare Malaysia hospitals in the central region, including ensuring high standards of patient care, driving business growth, and implementing effective management practices across the hospitals under her purview.

As Chief Executive Officer of Pantai Hospital Kuala Lumpur, a flagship hospital within IHH Healthcare Malaysia, Erica is responsible for the overall leadership and administration of the hospital. Her focus is on enhancing patient care and services, improving operational efficiencies and maintaining the hospital's reputation as a premier healthcare provider in the region.

Erica also holds significant roles within two key organisations in Malaysia's healthcare landscape. She is currently the Honorary Secretary of the Association of Private Hospitals of Malaysia (APHM) and has been elected as Honorary Treasurer of APHM for 2025-2026. In the Malaysian Society for Quality in Health (MSQH), she has been elected as President for 2025-2026.

Erica actively engages with various government ministries, agencies, and industry stakeholders to represent and champion private healthcare issues. Erica is also a passionate advocate for the well-being of patients and professionals. 

Erica is a Fellow Member of the Malaysian Institute of Chartered Secretaries and Administrators.