'Building a Future-ready Workforce' took centre stage at IHH Healthcare's 2026 Global Town Hall on 9 February, bringing colleagues together across 10 countries in a truly hybrid experience that underscored the group's commitment to future-proof healthcare.
Against the backdrop of IHH's group-wide transformation agenda, Group CEO Dr Prem Kumar Nair delivered a compelling address on the imperative for change and what the rise of technology and artificial intelligence (AI) means for the organisation's more than 70,000-strong workforce.
Dr Prem expressed his excitement when sharing about the future of work: "The way AI is transforming how we work and live is on the same scale as the PC revolution and later, the rise of smartphones and apps. AI is fast becoming the new norm. It has enormous potential in healthcare, from enhancing patient outcomes and experiences to unlocking new levels of operational efficiency."
"Healthcare organisations that lag behind risk being overtaken by those that successfully integrate AI into care delivery," he continued. "That's why we need to keep pace, embrace change, and continually upskill, so our roles stay relevant and future-ready.”
To further strengthen AI literacy across the organisation, Dr Prem launched IHH's inaugural AI Learning Festival and Hackathon, kicking off in April and culminating in a showcase at the flagship IHH Quality Summit in October.
He concluded his presentation by reminding everyone to:
🌟 Take ownership of continuous learning to keep skills relevant in the AI age
The conversation deepened in a lively fireside chat featuring Group Chief Human Resource Officer Sharon Foo, Group Chief Business Technology Officer Kwok Quek Sin (QS), and IHH North Asia Regional CEO Dr Kenneth Tsang, moderated by Group Head of Communications & Branding Janet Low.
The panel explored how leadership, culture and capability must evolve together to support IHH's transformation journey.
The Global Town Hall reinforced what sets IHH apart - not just our multinational footprint across 10 countries, but our collective resilience, commitment to excellence, and a culture that champions innovation and lifelong learning. As the organisation moves forward, we remain focused on catalysing next-level care for patients across its network.
Related Stories
Friends of Fortis Programme Highlights Robotic Knee Replacement Outcomes in Amritsar
Project Renaissance at Mount Elizabeth Hospital, Where Legacy Meets the Future of Care
Over a span of 1,095 days, Project Renaissance marked a significant chapter in the evolution of Mount Elizabeth Hospital, one of Singapore’s most established private healthcare institutions. Conceived as a strategic transformation rather than a conventional refurbishment, the initiative sought to position the hospital for the demands of a rapidly changing healthcare landscape.
IHH Healthcare North Asia Strengthens Integrated Care Through Strategic Partnership
IHH Malaysia Partners Libyan Government for Medical Referrals
IHH Healthcare Malaysia signed a Memorandum of Understanding (MOU) with The Government of Libya on 9 February, establishing a structured medical referral pathway for Libyan civil servants requiring specialist treatment at 18 hospitals across IHH’s Malaysian network.
Agilus Diagnostics Expands Access to Next-Generation Precision Genomics
Agilus Diagnostics, a subsidiary of Fortis Healthcare, has installed the Illumina NovaSeq X sequencing platform at its Mumbai reference laboratory, marking a major step forward for precision genomics in India.
